Frequently Asked Questions
1. What services does Lalita Properties offer?
We provide complete property management for short-term and mid-term villa rentals in Bali. This includes everything from marketing and listing creation, guest communication, and bookings, to managing cleaning, maintenance, and day-to-day villa operations. We also offer real estate brokerage services, helping owners buy or sell properties on the island.
2. How do you market my villa?
We create detailed, high-quality listings with professional photography to showcase your property. We list villas on popular platforms like Airbnb, Booking.com, and other rental sites, and manage all guest inquiries, bookings, and reviews.
3. What areas of Bali do you cover?
We plan to provide our services throughout Bali. Currently, our teams are operating in Seminyak and Canggu. If you’re unsure whether your property is in our service area, feel free to reach out, and we’ll be happy to assist!
4. How do you handle property maintenance?
We have a dedicated team of cleaners, gardeners, pool maintenance professionals, and repair personnel who ensure your property stays in top condition. We take care of scheduling regular upkeep and can also handle emergency repairs if needed.
5. How does guest communication work?
We handle all guest communication, from answering initial inquiries to managing their check-in and addressing any questions or concerns during their stay. We aim to provide a seamless, welcoming experience for every guest.
6. How do you ensure a positive guest experience?
We focus on delivering personalized service to each guest, ensuring the villa is clean, well-stocked, and prepared before every check-in. We also offer concierge services such as airport transfers and local recommendations, so guests feel taken care of throughout their stay.
7. Can you help me buy or sell a property in Bali?
Yes, we offer real estate brokerage services and can assist you with finding the right property or selling your villa. Our team works closely with developers and buyers to ensure smooth transactions.
8. How are fees for your services structured?
Our fees are typically a percentage of the rental income for short-term and mid-term property management. For real estate transactions, brokerage fees are based on industry standards. We’re happy to discuss our pricing in detail during a consultation.
9. Do I have control over the pricing of my villa?
Yes! We work with you to determine the best pricing strategy for your villa based on the market and seasonality. However, you always have the final say in pricing decisions.
10. What sets Lalita Properties apart from other property management companies?
We combine local knowledge with personalized service. We’re not just managing properties; we’re building relationships. Our focus is on ensuring that both owners and guests feel cared for, and we go the extra mile to ensure everything runs smoothly.